Customer Success Course

Creating value with customer successCS407

2 Days course:
May 17, 19

Learn what customer success is, how to effectively increase retention, reduce churn and build a successful recurring revenue business.

Targeted to:

Customers success managers, account managers, product managers, professional services and more.

Join the next course
on May 17
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077.4200.484 |

Course Topics

  • Delivering VALUE to customers
  • Retention, Engagement and Churn
  • Customer Journey
  • Customer Success Roles and Responsibilities
  • Successful Onboarding
  • Segmentation, Prioritization and Health
  • High-touch/Low-touch Methods
  • Customer Success as a Growth Engine

Our Training Approach

Limited Class size
to allow maximal interactivity.

Hands on sessions
takes learning beyond the theory.

Case studies
from various companies and products.


Chilik Hochberg חיליק הוכברגChilik Hochberg
Osnat Niv-Assa אסנת ניב אסא Osnat Niv-Assa
Ruti melamed shneorson רותי מלמד שניאורסון Ruti Shneorson
Ola Tcheboksarov
Ola Tcheboksarov

Customer Success Manager,
Thomson Reuters

It was a very good course. Everything was just as it should be. Highly recommended!

Yossi Glazer
Yossi Glazer

Customer Success Manager,
Check Point

I have found the course content relevant and to the point. Lecturers have deep experience which provides a wide spectrum of work practices and ideas, you can be sure to find some new ideas that you can pick to your arsenal.

Karen Tsruya
Karen Tsruya

Head of Customer Success,
Radyoos Media

Highly recommended! Professional, interesting and very practical

A Partial List of Our customers

PMsphere customers

About PMsphere

PMsphere is revolutionizing the way companies build and lead their products.  Our innovative approach to Product Management enables our customers to bring high value to their users and business.

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