CS407

Creating Value With Customer Success

Customer Success Course

2 Days Course: Sep 13, 15

 

The BEST way to learn Customer Success

Learn how to increase retention, expansion, recurring revenue and growth, using Customer Success best practices.

COURSE TOPICS

Get The Syllabus
  1. Customer Success Strategy
  2. CSM Roles & Responsibilities
  3. Successful Onboarding
  4. Retention - make it happen!
  5. Health Metrics, Data and Score
  6. Value to Customers
  7. Customer Journey
  8. Low-touch / High-touch
  9. Expansion and Growth
Get The Syllabus

Our Training Approach

  • Limited Class Size To allow maximal interactivity

  • Case Studies From various companies and products

  • New Trends Catch-up with the most updated methods and trends

  • Practical Methods That you can implement right away

COURSE PARTICIPANTS

Managers and team members in Customer Facing Roles, from:
SaaS, Enterprise, B2B, Cyber, Healthcare, Gaming, Fintech and more.

INSTRUCTORS

Osnat Niv-Assa אסנת ניב-אסא

Osnat Niv Assa

Chilik Hochberg חיליק הוכברג

Chilik Hochberg

Ruti Shneorson רותי שניאורסון

Ruti Shneorson

Join next course
ON Sep 13

Thank You!

We'll get back to you later today.

pmsphere team
info@pmsphere.com

About PMsphere

PMSPHERE is the market leader in Product Management and Customer Success.
Our innovative approach, which is applied in our courses and consulting services, combines deep hands-on experience, with state-of-the art methodology and best practices.
We work with variety of  top leading hi-tech companies from small start-ups to large and international companies.